Review about Pet City Pets Grooming Service from Simi Valley, California
This is the absolute WORST grooming facility I have ever used.I took my dog in to be groomed and gave them specific instructions of what I would like done.
I have a Pomeranian who naturally has full, fluffy fur-- and they shaved her completely bald!!! I didn't even recognize my dog when we picked her up and I was heartbroken (I posted a photo). To make all of this worse, the lady working behind the desk was rude and less than compassionate.
They refused to release my dog to me until I paid regardless of the horrific hair cut they gave her!I called later to speak to the owner and he was a true, heartless ***.
If you love your animal as much as I do, do yourself a favor and stay FAR away from this place!
Reason of review: Bad quality.